Access keys used on this site
The table below shows the keyboard shortcuts that can be used to navigate this site. They aim to make it easier to use the site without the use of a mouse or other pointing device.
Depending on your browser use the following combination of keys.
- Microsoft Internet Explorer 4 press 'Alt' and letter or number together
- Microsoft Internet Explorer 5+ press 'Alt' and letter or number together and then 'Enter'
- Microsoft Internet Explorer 5+ for Mac: Hold down the CTRL key and select the number/letter of the access key
- Mozilla: Hold down the ALT key and press the number/letter of the access key
- Netscape 6+: Hold down the ALT key and select the number/letter of the access key
- Netscape earlier versions: Access keys are not supported
- Opera: Press the 'Shift' + 'Esc' and release then press the number/letter of the access key
| This site (UK Government Standard Keys) | Browser Reserved Access Keys | ||
|---|---|---|---|
| 0 | Access key help | F | File menu |
| 1 | Home page | E | Edit menu |
| 2 | News | C | Communicator (NS only) |
| 3 | Site map | V | View menu |
| 4 | Search (advanced options) | G | Go menu |
| 5 | A | Favourites menu (IE only) | |
| 6 | Help | H | Help (browser) |
| 7 | Complaints procedure | <- | Back history |
| 8 | Terms and conditions | -> | Forward history |
| 9 | Feedback | ||
| s | Skip navigation | ||
| t | Top of page | ||
On the phone
Our customers with hearing impairments may choose to make use of Typetalk. This is a telephone relay service provided by British Telecom and the Royal National Institute for the Deaf, but you do need a text phone with a screen to be able to use it. You access the service via a BT operator who will convert your speech into text (and vice versa), to allow conversation to take place. Our consultants and customer services staff are all able to accept Typetalk calls.